Customer Service Representative – 835164

Job #: 834985
Salary: $14.00/hr
Industry: Healthcare
Type:Long Term TemporaryTemporary
Location: Baraboo, WI
Category: Customer Service

Description / Qualifications

Our client in Baraboo, WI is looking for a very strong customer service professional who enjoys phone work (not sales). This position will manage customer centered aspects of the company’s quality, operations, and improvement projects. This position will be responsible for promoting customer and team education to increase recommendation for both pharmacies and healthcare professionals. This also includes participation in process improvement and change management, which will promote a customer-focused culture of continuous learning and improvement.

Job Responsibilities:

  • Complete multiple customer (new and current) focused phone calls, faxes, and emails to encourage pharmacies/healthcare professionals to understand and recommend the product
  • Build and maintain Loyal pharmacies/healthcare professionals
  • Share best practices within the team to continuously learn and improve company relationships with pharmacies/healthcare professionals
  • Participate in synergistic sales events with pharmacist and healthcare professionals in multiple locations
  • Complete calls
  • Other responsibilities as assigned

Job Requirements:

  • Associate degree, Bachelors degree, or equivalent in Business Administration, Economics, Health Care Administration, Public Health, Industrial Engineering or Marketing/Sales field preferred. (Relevant experience considered in lieu of education.)
  • 3 to 5 years experience in a business and/or sales
  • 3 to 5 years experience in working in customer service

Shane has additional details at 608-257-2411.

Job Pays: $14.00/hr

Drake & Company is an equal opportunity employer.