Administrative Assistant – 835122

Job #: 835122
Salary: $15-20/hr
Industry: Real Estate
Location: Madison, WI, USA
Category: Administrative Positions

Description / Qualifications

This downtown real estate development company is looking for an experienced Administrative Assistant to join their team! This position acts as the direct backup to the dispatcher and service analyst.  The ideal candidate will have excellent verbal and written communication skills and will also have good problem solving and prioritization skills.

Job Duties:

  • Respond to inquiries from customers, staff, vendors, etc to resolve maintenance issues and ensures service excellence
  • Identify repair needs to prioritize work assignments
  • Evaluate requests for repairs and maintenance, assign personnel and expedite emergency work orders
  • Dispatch maintenance personnel to process service requests and ensure prompt resolution of maintenance issues
  • Process work orders to include payroll reconciliation, code labor and materials, determine taxable vs non-taxable services, generate and main invoice, and close out to ensure that labor is allocated to the proper department, the correct entity is charged and reimbursed by tenants, and the DOR guidelines are followed
  • Review, process, approve, code and route time-sensitive invoices in Payscan
  • Reconcile invoices with work orders for bill back or reclassification for proper invoicing of tenants or entities
  • Create and edit recurring work orders/PMs in Yardi so that regular maintenance is executed in a timely manner
  • Provide administrative support to all team members as needed
  • Create, edit and manage tenant information materials such as handbooks, emergency contact lists, and direction and wayfinding documents

Job Requirements:

  • High school diploma required
  • College education preferred
  • Office administration and customer service experience required

If this sounds like the right job for you, apply now!