|Location:||Madison, WI||Category:||Customer Service
Our client is seeking an innovative Account Manager to manage relationships with our key accounts and proactively offer solutions based on shipping patterns and needs. As an Account Manager, you will play an integral part in maintaining and growing positive client relationships and growing company profits by professionally serving and developing strong relationships with existing customers through continual needs assessment, solution development, and solution delivery. The company expects account managers to be consummate professionals in all activities relating to representing the company, in the office, on the phone, and in the field. Account managers will confidently help customers by solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the shipping market, the needs of our customers and how to navigate unique technology.
Partnering within teams and across departments, Account Managers serve as the main point of contact for managing the needs of our clients, including ensuring the accuracy and timeliness of billing and proactively notifying the client of any changes.
What we offer:
If this position looks like a good fit for you, apply today!