Account Coordinator – 835260

Job #: 835260
Salary: $16-18/hr
Industry: Logistics
Location: Madison, WI
Category: Administrative Positions
Customer Service

Description / Qualifications

Our client is looking for an Account Coordinator to join their team! The ideal candidate will have the ability to work in a fast-paced and deadline-driven office environment and also be able to multi-task, prioritize, and manage time effectively.

Job Duties:

  • Build strong relationships with customers and internal partners
  • Execute day-to-day transportation needs, including scheduling ,tracking and tracing shipments, and communicating status updates with the broader team
  • Identify issues, utilize resources to determine the best course of action, and implement solutions
  • Partner with Account Managers to understand customer processes and identify areas for improvement
  • Respond to customer inquiries and provide updates in a timely manner
  • Maintain daily reporting schedule utilizing internal systems
  • Generate and maintain up-to-date and accurate customer records and shipment documentation

Job Qualifications:

  • Bachelor’s degree
  • Strong verbal and written communication skills
  • Excellent critical thinking and problem solving skills
  • Commitment to executional excellence and outstanding customer service

If this sounds like the right fit for you, apply today!